1. On Tie Downs Direct storefront, click the Sign In link.
2. Click the Forgot your password? link.
3. Enter the email address associated with your account, then click Continue. If a valid email address was submitted, you will see a "Thank you" message.
4. Within five minutes you should receive an email with the subject line Password change request for Tie Downs Direct. Click the link in that email.( make sure you check your junk email folders,if you didn't get email notifications)
5. Enter your new password twice, once in the Password field, and a second time in the Confirm Password field, then click Continue. You should see "Your password has been changed and you can now login below.".